Returns & Exchanges
At William Wood, we want you to be completely satisfied with your purchase. If your new home decor doesn't perfectly suit your space, you can return your items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Item
Carefully pack your items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing